Terms & Conditions

TERMS & CONDITIONS

 

Shipping Policy 

Flutterbows ships its products worldwide. Some styles take longer to produce than others so please check with us for delivery timelines. Delivery can span from 4 days to 14 days. Standard delivery charges apply based on size, weight and location. We use DTDC, Professional, SK, Fedex, DHL, UPS to name a few. 

 

Return/Exchange Policy

We ensure every order is as per our customers specification and is of the very best quality. Every garment is run through a rigorous quality check before we send it out to you. We strive hard to deliver the best. Even so if our customer is dissatisfied with their purchase we are always here to help. Products can be exchanged for the same style based on the following conditions:

a) Products received in Damaged/Defective

b) Sizing issue.

 

All the products must be returned in the original condition they were received in along with any bills and labels within 48 hours of delivery. Made to order/Custom stitched products cannot be returned or exchanged.

For any grievances kindly mail us at sales@flutterbows.com or call us on +91-9886878559

When youre exchanging an item that was damaged/ defective or due to an error on the sellers part, you will be compensated for the return courier charges. You will be given a card worth Rs.200  which can be used to buy any of the Flutterbows products for next 3 months. Kindly pack the garment well when sending it. 

Please note: Customs Duty & other international taxes if applicable will have to be borne by the customer according to their country.