Return/Exchange Policy

RETURN/EXCHANGE POLICY

 

We ensure every order is as per our customer’s specification and is of the very best quality. Every garment is run through a rigorous quality check before we send it out to you. We strive hard to deliver the best. Even so if our customer is dissatisfied with their purchase we are always here to help. Products can be exchanged for the same style based on the following condition:

 

a) Sizing issue

 

All the products must be returned in the original condition they were received in along with any bills and labels within 48 hours of delivery. After we receive the returned package, the product will go through quality check. Kindly note that the whole process will take 8-10 working days. If the product passes the quality check we will either exchange the dress for a different size or provide store credit that can be used to buy any other dress.

 

Return delivery cost to be borne by the customer. The  return item is to be sent to

Flutterbows

No.683 29th main BTM layout 2nd stage

Bangalore-560076

Ph:9886878559

 

Please note Made to order/Custom stitched products and sale items cannot be returned or exchanged.

 

If you receive a damaged or defective item please connect with us immediately.

 

For any grievances kindly mail us at sales@flutterbows.com or call us on +91-9886878559

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